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· Ability
to assign technicians with the appropriate level of
expertise to complete the job. That means when a service request is dispatched, the project manager is
assigning the right technician to each job,
increasing customer satisfaction and improving operational
efficiency.
·
Access
to all equipment information, such as warranty and service contracts, as well
as work order status and results.
· Instant retrieval of pending work orders, enabling project
managers to view all
projects simultaneously for prioritization.
· Automatic scheduling of recurring maintenance and inspections.
· Provides project managers with the ability to
generate a variety of productivity reports.
· Maintains service history within the subscribers’ record.
· Assigns
inventory needed to fulfill work order
In addition to its robust functionality, Micro Key provides
100 days of
unlimited, toll-free phone support and complete
documentation of
all features.
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