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What a Great Users Conference

Well we just completed Micro Key Solutions Users Conference 2010 and what a great conference. I wasn't sure how well this one would go off, because we skipped a year, but it was great. A lot of information was disseminated at the conference and our users all reported that they got a lot out of the conference. That is what we like to hear.

We conducted a session on Micro Key Web Solutions and discussed our up and coming MyView and PayPoint products. They were well received and I got a lot of great input from those that attended.

In the prototype of PayPoint I allowed users to simply click a check box to indicate which invoices they wish to pay and automatically posted unallocated receipts. I found out at the UC that this wasn't going to work for most alarm companies, because they accept receipt of deposits but don't post the invoice until the work has been completed. Also, many customers don't always pay an entire invoice at once or they want to pay in advance of service. So this has sent me back to the drawing board. In the next release of PayPoint we won't be posting unallocated receipts and customers will be able to change the amount they wish to pay. The screen will default to the balance of the invoice but the users will be able to change this amount to an amount less than or greater than the balance. We also discussed ways users will be able to sign up for these services automatically from your web sites. Presently we are going to ask for the name on the account, the zip code where the bills are sent and their password.

My plan is to have all these changes completed by ISC West and start beta testing MyView and PayPoint April 5th. Presently I have four companies that have agreed to beta test these new products. If you would interested drop me a line at swright@microkey.com.

If you have any comments on these changes please respond to this post. Thanks