Live Chat and Webinars

Well it's been awhile since I posted to my blog so there is a lot to get you caught up on. First off in July we added Live Chat to the web site. Our Business Development Reps are manning it and ready to answer your questions on any of our products and services.

We also started something, I call, Micro Key Webinars. Our first training webinar took place last Friday and it was on a new feature of our software that allows you to customise your invoices, proposals and work orders. We placed a recording of this webinar on our Tech Support web site in the Video Training Center. This first webinar was a great success so I am sure we will be planning others in the months ahead.

I have also been working on the new WebView products call MyView and PayPoint. These two new products will be going into Beta testing really soon and should be available sometime in September.

MyView is product which allows your customer to view their account and system information online and PayPoint will allow your customers to pay their bill online and will automatically post the receipt and allocate it which will save you time and money. Both of these products can be accessed from any web browser, this includes Safari on either a Ipod Touch or IPhone. Unlike WebView these products can be embedded in your existing web site.

Watch for more details on MyView and PayPoint in my next blog entry.