Tuesday, October 20, 2009

MyView and PayPoint Status Report

Well we are in the last week of development. I really have to get better at estimating projects. What was suppose to be available mid summer is running into mid fall. But I want to make sure it's right. PayPoint was the toughest nut to crack because I wanted to make sure it takes into account every scenario and posts and allocates payments correctly. This feature is going to save you time and money because you will not have to post receipts or allocate receipts for those customers that choose to pay online.

Some of you have been asking why I chose Authorize.net over PayPal to integrate with PayPoint. The answer is simple, your Millennium software utilizes an integration to Authorize.net. Instead of having to have two credit card processing accounts you can use the same account to process both batch credit cards form Millennium and online transactions from PayPoint.

Also, some of you have been asking about pricing for MyView and PayPoint. At this time we have not established pricing for these two modules. If you own WebView already you will get these apps at no extra charge. WebView owners will also receive the planned applications of DealerPoint, SalesPoint and WebTech. If you chose to work with us and purchased WebView you will certainly come out of this a winner, because the cost of all these applications will exceed the cost of purchasing WebView alone. So if you are considering these web based solutions it would be cost effective to contact a Micro Key Business Development Representative and purchase WebView soon. Pricing for MyView and PayPoint, stand alone, should be announced with the roll out later this fall.

Continue to follow my blog for further status updates on these two exciting new products from Micro Key Solutions.

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Thursday, April 23, 2009

WebView - MyView & PayPoint

I thought I would share my plans for these two products from Micro Key Solutions. MyView is going to be a web based application which will allow your customers to access their data in real time. They will be able to view their service history, their alarm history, their contact information and billing information online. This tool will be able to be embedded in your existing web site or can be a stand alone site if you don't have a web site already.

PayPoint is also going to be a web application that may be embedded into your web site and will allow you customers to pay their bills online. The real plus about this tool is it's not going to require you to store sensitive information like credit card numbers or bank account numbers in your database. Your customers will be prompted for this information by either PayPal or Authorize.net, the two merchant tools we have selected to be integrated with PayPoint.

Unlike WebView, creating the user access is not going to be complicated. You will be able to assign a user to a Bill Payer which in turn will automatically grant them access to the service accounts attached. Or you will be able to assign a user to a service account, which will prevent them from viewing billing information, but they will still be able to look at alarm history, service history and contact information.

You will have two maintenance options with MyView. If you choose to allow your customers to change information they will be able to either request a change through the web application or actually change the information in real time. This will be up to you. You will be able to set up global defaults and override the defaults when the user is added.

Your users will be able to setup their own user accounts online. You will provide them with an access code, much like Micro Key Solutions does on its tech support site. With this code they will be granted access to their information and rights you have pre-assigned to the access code.

I would like to hear from you on our plans for MyView and PayPoint.

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