“WebTech has also greatly increased the amount of time given back to the central station operator, since they don't have to be on the phone with a technician while they are on site”
Ivan S., Fleenor Security
“"I learned so many things that we are not doing/using and it made me realize just how much more we could benefit from the software." (Micro Key Users Conference)”
Pat N., Alert Alarm Systems
“[WebTech Application] It has allowed us to go paperless and gives us the freedom to add or remove work orders on the fly while the technicians are in the field and having a live updated system has worked out very well.
Efficiency of the product makes it quicker to complete and review service tickets as well as invoice them right away and have the bills sent out quickly ”
Kevin P., System 5 Electronics
“Micro Key has truly assembled a software product that allows for the service, management and accounting portions of a security company to keep organized. With one software to turn to for everything, making technology work for us is going to improve our efficiency tremendously! ”
Jennifer S., Securitec One, Inc.
“Micro Key enhances a company’s accounting function by quickly and accurately computing RMR and unearned revenue.”
Mitch R, S.I.C. Consulting, Inc
“They listen to our needs for enhancements and answer with a 'consider it done' attitude. I always feel that we're one team with a common purpose, keeping our customers safe.”
Wanda V, The Protection Bureau
“[ In-House Training ] - I feel I am taking a lot of extremely useful information back to the company with me to share. This class was fun, relaxed and the lunches were wonderful everyday. I very much enjoyed myself while attending.”
Loey K., Mansfield Alarm Co.
“There is not another software company out there that would give their customers the one-on-one attention. On their best day, QuickBooks couldn’t dream up that kind of customer service!”
Amber O, Creekside Electronics
“[ In House Training ] - The training was informative and hands on and leaves me ready to tackle preparing our company to use the software to the benefit of our operators. Thank you Micro Key!”
Jennifer S., Securitec One, Inc.
“I have dealt with many of your techs and feel they are all knowledgeable and work well with each other to verify questionable issues”
Sean B., CMS Monitoring