“[WebTech Application] It has allowed us to go paperless and gives us the freedom to add or remove work orders on the fly while the technicians are in the field and having a live updated system has worked out very well.
Efficiency of the product makes it quicker to complete and review service tickets as well as invoice them right away and have the bills sent out quickly ”
Kevin P., System 5 Electronics
“I have dealt with many of your techs and feel they are all knowledgeable and work well with each other to verify questionable issues”
Sean B., CMS Monitoring
“"Micro Key has the best customer support I have ever experienced! A big thanks to the entire staff for their dedication and time."”
Darla R., AFS, Inc
“There is not another software company out there that would give their customers the one-on-one attention. On their best day, QuickBooks couldn’t dream up that kind of customer service!”
Amber O, Creekside Electronics
“"I learned so many things that we are not doing/using and it made me realize just how much more we could benefit from the software." (Micro Key Users Conference)”
Pat N., Alert Alarm Systems
“Micro Key enhances a company’s accounting function by quickly and accurately computing RMR and unearned revenue.”
Mitch R, S.I.C. Consulting, Inc
“Keep up the very excellent service. You all are doing the service end spot on”
Richard H., Bonds Alarm Security
“WebTech has also greatly increased the amount of time given back to the central station operator, since they don't have to be on the phone with a technician while they are on site”
Ivan S., Fleenor Security
“[ In-House Training ] - I feel I am taking a lot of extremely useful information back to the company with me to share. This class was fun, relaxed and the lunches were wonderful everyday. I very much enjoyed myself while attending.”
Loey K., Mansfield Alarm Co.
“[WebTech Application] WebTech has been a great tool for us in the service area. Technicians can be out in the field and we can redirect them to another site and make sure they get all of the correct paper work for the new service job via their mobile devices and avoid coming all the way back to the office.”
Ivan S., Fleenor Security