Don’t Let Your Alarm Dealer Service and Scheduling (or Lack Thereof) Steal Time and Money from Your Service Department Your company has a thief. It’s your service and scheduling system. Does your whiteboard scheduling and tracking system leave you with more questions than answers? You’re letting time and money slip through your fingers by living with the limitations of manually tracking your important service info: Can't link your accounting to your service solutions Can’t easily track technician activity and service history Difficult to see tech availability. Where are your techs really throughout the day? Tough to assign service tickets that require specific skill sets Stop throwing good money after bad. As your business grows, this inefficiency will cost you more and more as you struggle to manage these issues within your service department.
Instant Access to the Data You Need with MKS Service Scheduling Software Satisfy more clients in less time with MKS. Our module includes powerful features that give your company valuable operational efficiency: Put an end to manual scheduling and throw out that whiteboard Assign technicians based on skill and geography with smart scheduling Maintain accurate records and stop servicing overdue accounts Get seamless integration between service tickets and scheduling calendar Track your fleet vehicles with GPS See comprehensive reporting on technician performance Empower your technicians with our service mobile apps With remote technician access via TechPro™, you can even update their daily schedule on the go. No more wasteful trips back to the office. Serve more customers more quickly in the same eight-hour shift.