Recently, MKS’s Chief Technology Officer, Luis Ortega, assisted in the development of a new app called iHelp+ that was created by the company Two Guys from Manhattan that integrates exclusively with MKS’s Millennium Software.
iHelp+ is an iPhone application that allows users to alert a family member, friend or monitoring company with the touch of the screen. The users have the ability to create an audible alert, silent alert or even a delayed alert when you want to make sure someone knows you should have arrived at a location and did not due to an un-foreseen incident. When an alert is triggered, the application will provide your contact/monitoring company with lifesaving information (your GPS location and a phone number for the closest Public Service Access Point - PSAP).
"It was great to take part in the development process of an app that will be able to offer additional safety and peace of mind" said MKS CTO, Luis Ortega.
The iHelp+ mobile application ties into the iHelpPlusApps backend services sending over information about the user, their location and the type of alarm (Audible, Silent/Distress, and delayed alarm). From there, the iHelpPlusApps services sends this information into the MKS Millennium Software at the monitoring facility so that when the request enters the system it immediately pops up the alarm on the screen of the analyst and displays the alarm type as well as the name and even a map location of where the alarm was triggered. After generating the alarm, the application will also make a phone call directly into the monitoring company so that a "live" link is established and allowing for 2-way communication with the user and the analyst.
"Working with Luis was a real pleasure; he was very personable and knows his stuff. We were able to integrate our iHelp+ software with MKS Millennium software in a very short time frame and is currently in production," said Two Guys from Manhattan COO, Shane Neighbors.
iHelp+ is available for download on iTunes.
For more information in the Development services, please contact Cindy Hanna at email@example.com or 407-870-0040.
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