MKS continues to make big waves within the security alarm industry by hiring two industry standouts!
Earlier this month, we were very exited to announce that industry-veteran Chuck Speck had joined the team to solidify a focus on growth and the Customer Experience. The role originated as a combination of Speck’s experience in Business Development in the software solutions’ space and our dynamic growth over the past two years.
Chuck has spent 22 years in business development and organizational management with the past thirteen in the security industry in leadership at Bold Technologies. His passion for facilitating growth both within and outside an organization made the MKS hire a perfect fit. “I’ve always loved business development, not just in the traditional sense of sales and growing market share, but a genuine focus on the infrastructure, processes and people within the business. I want to help create customers who are not only thrilled with the products and services, but become partners with you as a solution provider“ added Speck when asked about how his previous experience will benefit him at his new role here at MKS.
MKS President Victoria Ferro committed on the recent hire: “I am thrilled that Chuck has joined our team,” emphasized Victoria Ferro, MKS President. “He brings experience and skills that will continuously improve and advance our mission of excellence in the customer experience. Our partners will feel his impact right away!”
Chuck’s main focuses will be on organizational leadership and the areas that effect the customer experience as well as working directly with the sales and implementation departments.
Along with the hire of Speck, MKS also added another industry veteran, Carolyn Johnson as the Implementation Manager.
Carolyn has a background in accounting and has worked for some of the biggest names in the security alarm industry over the past 18 years. With years of experience in accounting, documentation, training, and project management, Carolyn joins the staff of MKS as our Implementation Manager and will be responsible for managing all new implementations, upgrades, and specialized training requests.
The new additions to the MKS leadership team help contribute to initiatives such as will be the launch of SecurCloud, a full end-to-end customer Cloud option for monitoring centers. MKS has already released its back office product as a Cloud solution, the new Software as a Service (SaaS) and Cloud based solutions as well as continued enhancements to the unified back office and monitoring platform.
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Click here for full press release for Chuck Speck's hire