Mobile Applications are becoming a fast growing trend within the business world, especially for the security alarm industry. Our industry is built on operating and utilizing technologies and applications that create more efficiency and provide the most benefit to our customers.
Approximately 44% of Americans now own smartphones, which is up from 18% two years ago. Mobile applications provide entertainment through wildly popular games, provide convenience through online banking and also be a very beneficial technology for businesses to utilize. With advancing software capabilities, mobile applications will continue to evolve at a rapid pace and be in high demand.
MKS’ offers some of the most cutting-edge mobile products within our industry through our WebTech and Mobile Virtual Operator applications. [WebTech] allows technicians to receive electronic service tickets via any web-enabled device. Technicians are able view updates and changes in real-time from everything from inventory management, service history and placing accounts on/off test. [Mobile Virtual Operators] allows technicians to place accounts on/off test, extend times and view the account history from their mobile devices, all without having to tie up a central station operator. Both of these mobile applications increase efficiency while cutting down on labor and operational costs.
A great example of the impact mobile applications are having on the security alarm industry was from the first annual Mobile Apps Meet-Up that took place at ESX 2012 in Nashville this past June. This was a great showcase of the emerging mobile applications that are impacting our industry. MKS’s WebTech module was one of the finalists that were presented during the meet-up.
As an industry technology leader, MKS is continuing to explore new opportunities for mobile applications…stay tuned! For more information on our mobile applications, please contact one of our Business Development Representatives at 888-642-7653 or firstname.lastname@example.org.
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